FAQ

Apa itu Herbaleo?

Herbaleo adalah merek yang menghadirkan produk kesehatan berbahan alami yang terinspirasi dari Traditional Chinese Medicine (TCM), dikemas secara modern agar praktis dikonsumsi setiap hari.

Apakah produk Herbaleo sudah memiliki izin edar?

All Herbaleo products are manufactured according to applicable standards and have marketing authorization based on their product category.

Is Herbaleo safe to be consumed daily?

Each product has different consumption rules. Please follow the instructions on the packaging or consult a healthcare professional if you have any medical conditions

Apakah produk Herbaleo bisa dikonsumsi anak-anak?

Some products are designed specifically for children, while others are intended for adults. Please check the age information on each product.

If you have further questions regarding product suitability for age, specific health conditions, or proper consumption methods, please do not hesitate to contact the Herbaleo team using the contact information provided on the Contact Us page. We are more than happy to assist you




How do I store the product?

Store the product in a cool, dry place, away from direct sunlight. Once opened, seal the packaging tightly and store it in the chiller (refrigerator) to maintain its quality and freshness. Always follow the storage instructions on each product's packaging.

How do I place an order?

You can make purchases through the official Herbaleo website or official marketplaces.

How long does the shipping take?

Shipping estimates vary depending on destination and shipping service selected at checkout.

What if I receive a damaged product?

Please contact Customer Service immediately within 1 x 24 hours of receiving the product and provide a photo or video as proof so we can assist with the handling process.

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